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End of Year Giving Statements

Posted: Fri Nov 20, 2009 9:18 pm
by alexw
Hello,
I am currently using version 5.60.
I am trying to get the end of year giving statements (full end of year and per donor). but when i try to compile the full statement, it simply does nothing. and when i try to compile per donor, the donor box is blank... any help would be great.
alex

Re: End of Year Giving Statements

Posted: Fri Nov 20, 2009 9:47 pm
by jmuehleisen
Sorry that you are running into problems here.

I just tested it on my computer and the statements seem to be working fine.

Try using the "Pack and Reindex" routine on the pull down menus. See if that makes any difference.

If not, generate a "pack and go" file and e-mail it to support@donormanager.com and I'll be glad to take a look using your data.

Re: End of Year Giving Statements

Posted: Fri Nov 20, 2009 10:05 pm
by alexw
i checked the reindex, didnt seem to solve anything. i will email you the tza.
thanks!

Re: End of Year Giving Statements

Posted: Thu Dec 03, 2009 9:59 pm
by RandyWBT
Is there a specific report that gives a one page year end giving statement for each donor? I have never seen this. It would be great to have hard copy records like this if it is simple to do.

Re: End of Year Giving Statements

Posted: Fri Dec 04, 2009 4:50 am
by jmuehleisen
Is there a specific report that gives a one page year end giving statement for each donor? I
It's a fairly basic statement, but yes there is one here:
statement-1.gif
statement-1.gif (23.14 KiB) Viewed 11432 times

Re: End of Year Giving Statements

Posted: Fri Dec 04, 2009 1:24 pm
by RandyWBT
Duh! How did I miss that one. It's even in a column all by itself. I guess I thought it would be under gifts or giving analysis and never noticed it before. Thanks for "showing me the way".