Giving History Send button problem
Posted: Sat Jul 16, 2011 12:04 pm
I have been using DM for quite a few years now, but have never used the send button within the Giving History (next to the email address) or in the Giving Review for that matter. Since I don't end up sending thank yous each month (or even each quarter) - even though I should - it's easier for me to send an email from the Giving History. I tried that before and had difficulty, and then tried again today, but when I used it from the Giving History it worked fine, except when I went to the next donor their giving details (how much they gave and when) became the same as the previous owner's details. When I closed out of DM and came back in it reverted to the correct details, but in effect I couldn't use this function.
I had not updated my DM in a while, so did such, but the problem still remained. I look forward to either a fix of this problem, or someone explaining what I'm doing wrong.
I had not updated my DM in a while, so did such, but the problem still remained. I look forward to either a fix of this problem, or someone explaining what I'm doing wrong.